Terms of Service

These terms govern your use of this website, operated by Gibson Home Services LLC. By using the site you agree to them.

Privacy

Our Privacy Policy explains how we handle your information, including Your Privacy Choices.

Using this website

You may use this site to learn about our services and to contact us, request service, apply for a membership or a job, or refer a friend. Please give accurate information when you contact us. You agree not to misuse the site, including by:

• Submitting false, misleading or someone else's information without their permission
• Sending spam, automated submissions or harmful code through our forms
• Trying to gain unauthorized access to the site or the systems behind it
• Interfering with the site's security, performance or availability
• Copying or scraping site content in bulk for commercial use

We may block access or ignore submissions that break these rules. Our forms are protected by Google reCAPTCHA, and Google's privacy policy and terms apply to it.

Information on this site

We work to keep service descriptions, membership details and pricing accurate, but they can change. Your written estimate or invoice is the final word on price and scope for any job.

Guides and educational content

Learning Center guides, blog posts and FAQs are general information, not a diagnosis or a recommendation for your specific system. Every home is different. For advice about your equipment, ask us to take a look. Never work on gas, electrical or refrigerant components yourself; if you smell gas, leave the home and call your gas utility or 911 from outside.

Service requests

Submitting a form is a request for contact, not a confirmed appointment. We confirm appointments by phone, text or email during business hours, and service visits are scheduled during our posted business hours.

Warranties

Repairs: 90-day labor + manufacturer parts warranty. Installations: 1-year Gibson labor + manufacturer parts warranty. Optional extended labor warranty up to 10 years. Warranty terms are detailed on your invoice.

Financing

Financing is offered through Synchrony Financial under the lender's own terms. Credit approval and terms are set by the lender.

Online booking, chat and other third-party services

Some features on this site are provided by other companies. Online booking and the chat window are provided by Housecall Pro. Financing applications are handled by Synchrony on its own website. Maps on this site use OpenStreetMap, and directions links open Google Maps. When you use these features, the provider's own terms and privacy policy also apply. We do not control third-party sites or services and are not responsible for their content, availability or practices. Links to other websites are provided for convenience and are not an endorsement.

Calls, texts and email

If you give us your phone number or email and agree on one of our forms, we may contact you about your request, appointments and membership as described in our Privacy Policy. If we send you text messages, message and data rates may apply, and you can reply STOP to any text to opt out. You can also ask us at any time to stop calling or emailing you.

Promotions and memberships

Offers and membership benefits shown on this site are subject to the details stated with each offer or plan and may change or end. Your written estimate, invoice or membership paperwork controls if it differs from the website.

Licensing

HVAC work is performed under NJ Master HVACR License #19HC00370300.

Intellectual property

The content of this website, including its text, photos, graphics, logos and design, is owned by Gibson Home Services LLC or used with permission from its owners, and is protected by copyright and trademark law. You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, modify or distribute site content for any other purpose without our written permission. Manufacturer names and logos belong to their respective owners.

Disclaimer

We try to keep this website accurate and available, but we do not promise that it will be error-free, uninterrupted or free of harmful components, or that the information on it is complete or current.

Limitation of liability

This website is provided "as is". To the extent the law allows, we are not liable for damages arising from your use of the site itself.

Governing law

These terms are governed by the laws of the State of New Jersey.

Accessibility

We want this site to work for everyone. Read our Accessibility Statement, or call us if any part of the site gets in your way.

Severability

If any part of these terms is found unenforceable, the rest of the terms stay in effect.

Changes

We may update these terms. The date at the top shows when they last changed.

Contact

Gibson Home Services LLC · Delran, NJ 08075 · (856) 220-4158 · info@callgibson.com