Legal

Privacy Policy

Last updated November 2, 2026.

Gibson Home Services LLC ("Gibson", "we", "us") respects your privacy. This policy explains what we collect, how we use it and the choices you have. It applies to this website and to the information you give us when you contact us.

Information we collect

Information you give us: when you call, request service, book online, chat, apply for financing or a job, or submit a form, we may collect your name, phone number, email address, service address and details about your request.
Job applications: the details and experience you send us when you apply for a position.
Information collected automatically: standard website data such as pages visited, approximate location, device and browser type, and how you arrived, collected through cookies and similar technologies described below.

How we use it

To schedule, perform and follow up on the service you request
To manage Comfort Club memberships, estimates, invoices and payments
To send appointment reminders and, with your consent, occasional service offers
To review job applications and contact applicants
To protect our forms and website from spam and abuse
To improve our website and measure which pages generate calls and requests

Text messages and email

If you give consent on one of our forms, we may contact you by phone, text message or email about your request, appointments and membership, and, if you agree, about offers. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Use the unsubscribe link in any marketing email to stop those emails. Consent is not a condition of purchase. We do not share mobile numbers or SMS consent with third parties for their marketing.

Job applications

We use the information in a job application only to evaluate and contact you about employment with Gibson. Access is limited to the people involved in hiring. Ask us at any time to delete an application.

Cookies and the tools we use

Cookies are small files a website stores in your browser. Some are needed for the site to work, such as form security. Others measure how the site is used. We use these services:

Google Tag Manager and Google Analytics: Measure which pages people visit and which pages lead to calls and service requests. Uses cookies, subject to your cookie choice below.
Google reCAPTCHA: Protects our forms from spam and abuse. Google's privacy policy and terms apply.
Housecall Pro: Our scheduling, invoicing and membership platform. Powers online booking and the chat window on this site.
WhatConverts call tracking: Some phone numbers on this site are tracking numbers that tell us which page or ad led to your call. It also records the page address and referring site for lead attribution. Calls connect to Gibson as normal.
Google Maps, OpenStreetMap and Leaflet: Show our location and service area. Loading a map sends your browser's request to the map provider; the Leaflet map library is delivered by unpkg.com.
Synchrony Financial: If you apply for financing, you do so on Synchrony's site under Synchrony's own privacy policy.

How we share information

We share information with the service providers listed above and others who help us run the business, such as communication tools, only so they can provide those services to us. We share it with our financing partner only when you choose to apply. We may also share it when the law requires it. We do not sell your personal information for money.

Your privacy choices

Cookie preferences. You can accept or decline analytics and advertising cookies at any time.

Your California Privacy Rights: Do Not Sell or Share My Personal Information

Categories of personal information we collect. We collect these categories, from you directly or from your browser:

Identifiers and contact details (name, phone, email, service address) you give us on our forms, by phone, through online booking or chat (Housecall Pro), or in a job application
Internet activity (pages visited, referring site, device and browser type, approximate location) collected by Google Analytics through Google Tag Manager
Call and lead attribution details (the page or ad that led to a call or request, and the calling number and time for calls to a tracking number) collected by WhatConverts call tracking
Professional or employment information you send in a job application

We collect this information for the purposes listed under "How we use it" and disclose it only to the service providers named in "Cookies and the tools we use".

Do Not Sell or Share My Personal Information. We do not sell personal information for money. Some analytics and advertising cookies may count as "sharing" or "targeted advertising" under certain state laws. To opt out, decline cookies using the button above, or turn on Global Privacy Control (GPC) in your browser. We honor GPC signals automatically.

Your rights. Depending on where you live, including New Jersey and California, you may have the right to:

Know what personal information we have about you and get a copy of it
Correct inaccurate information
Delete your information, subject to exceptions the law allows
Opt out of the sale or sharing of your information and of targeted advertising
Not be treated differently for using any of these rights

To make a request, contact us at info@callgibson.com or (856) 220-4158. We may need to confirm your identity before acting on it. You may use an authorized agent. If we decline a request, you can ask us to reconsider.

How long we keep information

We keep information for as long as we need it for the purposes above, such as your service history and warranty records, and as the law requires. Then we delete it or make it anonymous.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.

Payment security

This website does not ask for or accept payment card numbers, and none of our online forms collect payment details. If you apply for financing, you do so on Synchrony's own secure website, under Synchrony's privacy policy and terms. If a page that claims to be ours asks for your card details, please don't enter them; call us at (856) 220-4158.

Changes to this policy

We may update this policy. The date at the top shows when it last changed. Our Terms of Service also apply to your use of this site.

Contact

Gibson Home Services LLC
Delran, NJ 08075
(856) 220-4158 · info@callgibson.com