Boiler Service & Repair in Burlington County, NJ

A hot-water boiler heats your home by circulating heated water through radiators or baseboard, so problems tend to show up as cold rooms, pressure changes, odd noises or water where it should not be. Gibson Home Services services and repairs gas hydronic boilers for homeowners in Burlington County. Owner Ken Gibson, an NJ Master HVACR contractor (License 19HC00370300), has served the area since 2009, and every boiler repair starts with a diagnosis.

What are the signs your boiler needs repair?

The most common signs are no heat, a pressure reading that is too high or too low, new banging or gurgling noises, water leaking at the boiler or piping, and radiators or baseboard that stay cold.

• No heat. The thermostat calls for heat but the boiler does not fire, or it fires and the house stays cool.
• Pressure problems. The pressure gauge on the boiler reads noticeably higher or lower than usual, or water drips from the pressure relief valve or its discharge pipe.
• Noises. Banging, knocking, gurgling or whistling from the boiler or the pipes can point to air in the system, flow problems or other issues inside the boiler.
• Leaks. Water pooling under the boiler, dripping from fittings or valves, or wet spots near radiators or baseboard should be checked.
• Cold radiators or baseboard. Some heating zones stay cold while others are warm, or individual radiators heat only partway.
• Frequent cycling. A boiler that fires and shuts off over and over may have a control, sizing or circulation problem.

What you can safely check yourself is limited: confirm the thermostat is set to heat and above the room temperature, and note the reading on the pressure gauge if you can see it without touching anything. Please leave the boiler cabinet and panels closed and do not adjust valves or controls. Hydronic systems combine gas, electricity, water and pressure, and that work belongs to a licensed contractor.

What should you do if you smell gas or a CO alarm sounds?

Treat it as a safety situation first. Get out of the home, then call for help from outside.

If you smell gas or a rotten-egg odor, leave the home now, do not touch light switches, the thermostat or any controls, and call the gas utility or 911 from outside.

If a carbon monoxide alarm sounds, get everyone out of the home and call 911 from outside. Carbon monoxide is odorless.

Once the utility or fire department has made the home safe, call us to schedule a boiler diagnosis.

How does Gibson diagnose a boiler problem?

We diagnose first. Ken looks at how the boiler fires, how water is circulating through the system and what the controls are doing, then explains the cause and your options before any repair is authorized.

• Your description. Which rooms or zones are affected, when the problem started and what you have seen or heard.
• The boiler in operation. Many hydronic problems only appear during a heating cycle, so we watch the system run.
• The whole system. A cold radiator is not always a boiler problem. The cause can be in the piping, a circulator, a zone control or the thermostat.
• A plain explanation. You hear what we found and what we recommend, including whether it needs attention now or can wait.

How is boiler repair priced?

Boiler repairs use flat-rate pricing. You see the repair price before any work is authorized. The standard non-member service fee is $125.

Comfort Club members receive a reduced service fee and a repair discount based on their plan, and Silver and Gold members receive two maintenance visits a year. See the Comfort Club plans for details.

What warranty comes with a boiler repair?

Gibson repairs carry a 90-day labor warranty. Replacement parts are covered by the manufacturer's part warranty, as provided by the manufacturer. If something related to our work is not right, call us; legitimate callbacks take priority.

Which boilers does Gibson service?

We service and repair gas hot-water boilers from the major manufacturers, subject to normal parts availability and serviceability. Some older boilers use parts that are no longer made, and if that applies to yours we will tell you up front.

For an overview of the boiler systems we work with, see our boilers page.

Should you repair or replace your boiler?

Many boiler problems are worth repairing, and we will tell you so. When a repair no longer makes sense, we explain why. There is no single age or cost rule that fits every home.

We weigh the boiler's age and repair history, the cost of the current repair, how well it keeps the home comfortable, parts availability and your plans for the house. If replacement is the better path, Ken can provide a free replacement estimate with good, better and best options. See boiler installation and replacement for how that works.

Boiler repair FAQs

Why is my boiler making a banging noise?

Banging or knocking can come from air in the system, water flow problems or conditions inside the boiler. The noise alone does not tell you which, so a diagnosis is the reliable way to find out.

Why is water dripping from my boiler's relief valve?

The pressure relief valve is a safety device that opens when pressure is too high. Dripping can mean high system pressure or a worn valve. Please do not adjust or cap it; call us to have it checked.

When are you available for boiler repair?

Our hours are Monday through Friday, 8:00 AM to 5:00 PM, and Saturday 8:00 AM to 12:00 PM by appointment. We are closed Sunday, and holiday availability varies, so please call.

Which towns do you serve?

We serve Delran, Moorestown, Mount Laurel, Marlton/Evesham, Medford, Palmyra, Florence, Riverside, Cherry Hill, Riverton and Voorhees.

Schedule boiler service or repair

If your boiler is not heating the way it should, call Gibson Home Services at (856) 220-4158 or request service online. You can also browse all of our heating services.