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Learning Center · Repair or replace

What should I expect during an HVAC replacement?

From the free estimate and your options to permits, installation and warranty registration: how an HVAC replacement with Gibson works, step by step.

Explainer Reviewed by Ken Gibson, NJ Master HVACR License

The short answer

It starts with a free replacement estimate, typically 30 to 60 minutes, where you'll see your options, usually good, better and best. You get an electronic proposal and time to decide with no pressure. Once you go ahead, Gibson schedules the installation, pulls the required permits and registers the manufacturer warranty, and you arrange the municipal inspection.

Step 1: The estimate

Today, Ken handles replacement estimates himself. The estimate is free and typically takes 30 to 60 minutes.

Step 2: Your options

Where it makes sense, you'll see more than one option, usually good, better and best, so you can weigh price against features and comfort. The proposal comes electronically, so you can look it over on your own time. There's no pressure to decide on the spot.

If paying over time would help, financing is available through Synchrony. You can ask about it during the estimate.

Step 3: Permits and scheduling

Gibson pulls the installation permits the job requires. Installation can sometimes be scheduled as soon as the next day, depending on the schedule and the equipment.

Step 4: Installation and inspection

After the installation, the municipality inspects the work. Gibson pulls the permit; you handle the inspection appointment with your town.

Step 5: Warranty

  • Gibson's installation labor warranty: 1 year.
  • Manufacturer parts warranty: varies by equipment.
  • Optional extended labor warranty: available for up to 10 years for an additional fee.
  • Manufacturer warranty registration: handled by Gibson.

Quick answers

Who pulls the permit for an HVAC replacement?
Gibson pulls the required installation permits. You handle the municipal inspection.
How soon can a new system be installed?
Sometimes as soon as the next day, depending on the schedule and the equipment.
Do I have to decide during the estimate?
No. You get an electronic proposal and can take the time you need.

Next step

Replacement estimates are free. Today, Ken handles them himself and lays out your options with no pressure to decide on the spot.

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